Ordering Custom Products from ResponderPins

Ordering a custom product doesn't have to be complicated. Whether you're ordering custom lapel pins, challenge coins, plaques, engraved gifts, glassware, coasters, or other personalized recognition products, we'll guide you through the process from your initial idea to the finished product.

1. Tell Us What You Have in Mind

Start by submitting a free quote request. Tell us what you'd like to create, the quantity you need, and any important details about your project.

Have a department logo, patch, sketch, photograph, or existing design? Send it along with your request. Don't worry if your artwork isn't production-ready—we can work with what you have.

2. Receive Your Quote

We'll review your project and provide pricing based on the product, quantity, size, design, and level of customization required.

There is no obligation to order simply because you've requested a quote.

3. We Create Your Artwork

When you're ready to move forward, we'll prepare artwork showing how your custom product will look.

This is your opportunity to review the design, wording, colors, layout, and other details before anything goes into production.

4. Review & Approve Your Design

We'll send the artwork to you for approval.

Need a change? Let us know. We'll work with you to make sure the design is right before production begins.

Nothing goes into production until you approve the final artwork.

5. Place Your Order

Once the design and pricing are approved, we'll provide instructions for completing your order and payment.

After payment is received and the artwork is approved, your custom product is released for production.

6. Production & Quality Check

Your order is manufactured or personalized according to the approved design.

Production times vary depending on the type of product and level of customization. We'll provide an estimated timeframe for your project when you order.

Before shipment, your completed products are checked to make sure they meet our quality expectations.

7. Your Order Ships

Once production and inspection are complete, we'll carefully package and ship your order.

You'll receive shipping information so you'll know when to expect your custom recognition products.

Ready to Get Started?

Whether you have finished artwork or simply an idea, ResponderPins can help bring it to life.

From custom service pins and challenge coins to plaques and personalized gifts, we'll work with you to create meaningful recognition for the people who serve.

Request your free quote today and let's create something your members will be proud to receive.